Is fast-track immigration guaranteed?

We facilitate the process and our greeters know the procedures, but immigration processing remains at the discretion of government officials. In practice, our assistance significantly reduces wait times.

Can you assist with departures too?

Yes — our departure service includes check-in assistance, security escort, and lounge access arrangement.

VIP meet-and-greet starts from $50 per person. Group rates available for 10+ delegates. Contact us for a quote.

Meet & Assist — Kendirita Tours and Travel

Meet & AssistA Personal Welcome from the Moment You Land

Navigating a new airport can be stressful — long queues, unfamiliar signage, and no one to guide you. Our Meet & Assist service places a dedicated Kendirita representative at your side from the moment your flight touches down, making your arrival smooth, fast, and genuinely welcoming.

Book Meet & Assist Tell Us Your Flight Details

Overview

What Is Meet & Assist?

Meet & Assist is a personal airport facilitation service. A Kendirita-assigned representative meets your client, guest, or VIP at the aircraft or immigration hall, guides them through the arrival process, handles bags, and delivers them to their transfer. Available at JKIA Nairobi, Mombasa, and other major Kenyan airports.

Greeting on arrival: name board or company-branded signage

Fast-track immigration: guidance through queues, VIP processing where available

Baggage handling: assistance collecting luggage and clearing customs efficiently

Transfer handover: client handed directly to your waiting vehicle or driver

Group coordination: ideal for conference delegations, incentive groups, and study tours

VIP & executive handling: discreet, professional service for high-profile travellers

Multi-lingual assistance: available in English, Swahili, and on request for other languages

Pre-arrival communication: we coordinate with you in advance on flight details, requirements and special needs

Service options

Who Uses This Service?

Corporates & Organisations

Welcoming visiting executives, partners, or overseas delegations.

Safari Operators & Agents

Seamless arrival experience for clients starting a Kenya safari.

Families & First-Time Visitors

Peace of mind for travellers unfamiliar with Kenyan airports.

Conference & Event Organisers

Group arrival handling for delegates — so no one gets lost or delayed.

VIP & Luxury Clients

Discreet, premium-touch service for high-value guests.

Coverage

Airports Covered

Our meet-and-assist team operates at all major Kenyan airports.

Jomo Kenyatta International Airport(JKIA — Nairobi)

Moi International Airport(Mombasa)

Wilson Airport(Nairobi (domestic & charter))

Other airports on request(Contact us to confirm availability)

Book Meet & Assist

Share your flight details and we'll have a greeter waiting when you land.

Common questions

Meet & Assist FAQs

Add it to any safari, holiday, or transfer booking. Or book it as a standalone service — share your flight details and we handle the rest.