FAQs

We are in Kenya, Nairobi County in Westlands area, on Westlands road.

On Madonna House, Mezzanine Floor Suite number 9.

To make change to your travel date or Cancel your travel arrangements, please What’s up, SMS or call us on +254733649245/+254720786348 or email us on info@kendiritasafaris.co.ke

To make changes to your accommodationdate or Cancel your hotel or tour booking, please What’s up, SMS or call us on +254707985782/+254720786348 or email us on safaris@kendiritasafaris.co.ke

The fastest way to get help is by what’s up, SMS or Calling +254720786348, +254733649245 and +254707985782.

We book and issue tickets that operate to most destinations in the world. To name a few, Kenya Airways, KLM, Virgin Atlantic, Emirates, Qatar Airways, etc. For more information, you can contact us.

Yes, most of these destinations will require a visa which you may need to process in advance but other countries you obtained on arrival at the airport with a visa fee. It is advisable to check with the Embassy in your local country or get in touch with us as you plan your trip.

Yes, most international Airports have places to exchange money although not the best rate. It is advisable to go to the bank or a forex bureau prior to your trip.

Wildlife by their very nature can be dangerous. It should be pointed out that animals are usually acting defensively when they attack humans - so keep your distance, respect the animal's space, and avoid being on foot where you should not be, especially without an experienced and professional guide.

It should be pointed out that special care should be taken with female animals nurturing their young - these animals are easily provoked by what they perceive as a threat to protect their young.

All the destinations are tourist-friendly. However, it is advisable to safely keep your important documents and valuables. Most hotels will have safety lockers in the room. Do not live your valuables unattended.

The payment options we have are:

  • Multiple credit card options which attract 4% bank fees.
  • Direct Bank transfer that attracts a flat bank fees of USD 50-70 fee depending on where you remit the money from.
  • Local Bank Cheques area allowed for organizations operating within Kenya.
  • Mobile money Transfer is allowed.
  • Online Payments

The payment procedure is simple and safe. You will receive an invoice from our finance team and once you make the payment, you can what’s up on +254720786348 or email us your confirmation receipt to accounts@kendiritsafaris.co.ke and receipt will be send to you.

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